Treno Terms and Conditions
Effective Date: 26/07/2025
1. Introduction
Welcome to Treno (referred to as "we", "our", or "Treno"). We operate an online marketplace that enables businesses in the foodservice and hospitality industry to browse product catalogues and place orders with suppliers. These Terms and Conditions govern your access to and use of our platform, including all related services.
By accessing or using Treno, you agree to be bound by these Terms.
2. Nature of the Platform
Treno functions as a platform to facilitate order placement between buyers and suppliers. Treno is not a party to any resulting transactions or commercial relationships unless otherwise specified.
All pricing shown on Treno is indicative only and provided for informational purposes and does not represent final invoiced prices unless or until expressly confirmed by the supplier. Final pricing, payment terms, fulfillment, and invoicing are handled directly between the buyer and the supplier.
Treno does not guarantee availability or delivery of any product listed on the platform.
3. No Affiliation Disclaimer
Unless explicitly stated otherwise, Treno is not affiliated with, endorsed by, or formally partnered with any suppliers listed on the platform. Business names, logos, and trademarks are used solely to help buyers identify and place orders with suppliers and remain the property of their respective owners.
4. User Responsibilities
By using Treno, you confirm that:
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You are acting on behalf of a business in the foodservice or hospitality sector.
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You are authorized to place orders on behalf of your business.
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You understand and accept that Treno does not accept payments or fulfill orders.
5. Intellectual Property
All content and materials on Treno (excluding third-party logos and brand assets) are the intellectual property of Treno and may not be reused without our permission.
Use of the platform does not grant you any rights or licenses in our intellectual property.
6. Limitation of Liability
Treno is not liable for any inaccuracies in pricing, errors in order transmission, delays, or failures in order fulfillment. All responsibilities relating to order execution and disputes rest with the buyer and the supplier.
To the maximum extent permitted by law, Treno disclaims all liability for loss or damage arising from your use of the platform.
7. Modifications
We reserve the right to update these Terms at any time. Your continued use of the platform after changes are posted will constitute your acceptance of the revised Terms.
Where practical, we will notify users of material changes in advance.
8. Contact
If you have questions about these Terms, contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.
9. Jurisdiction and Governing Law
These Terms are governed by the laws of New Zealand, and any disputes arising under them will be subject to the jurisdiction of the New Zealand courts.
10. Data Handling
Our collection and use of personal information is governed by our Privacy Policy